Shopping for an IT company can be daunting. With so many out there, how do you know which one is right for your business? Asking questions to get the information you need to make an informed decision is a great place to start. To ensure that you pick the best fit for your IT needs, here are five important questions to ask before making a decision.
What Services Do You Offer?
It’s important to know what types of services your IT company provides before hiring them. Do they specialize in network security, managed IT services, cloud computing, or some other service? Knowing what skills and expertise the IT company has can help you determine if they are a good fit for your needs.
How Long Have You Been In Business?
You want to be sure that the IT company you’re hiring is experienced and has a successful history of working with other businesses. Ask them how long they’ve been in business and what kind of success rate they have achieved over the years. A long standing IT company will be able to emphasize their growth as technology has advanced and will have a wealth of knowledge.
What Is Your Pricing Model?
It’s important to know upfront how much the IT company will charge for their services. Ask if they offer a flat fee, or if they have an hourly rate. Make sure you understand all of the fees associated with their services before making a commitment. Ask for detailed listings of fees, potential fees based on altering circumstances. It is important to also know what the pricing will shift to as your business grows and your needs change.
What References Can You Provide?
Asking for references is another wonderful way to get a real idea of how a business operates. Any reputable IT company should be able to provide references from past customers. Ask for names and contact information so that you can verify the quality of their work. Reading reviews is also another way to see consumer opinion on the business you are considering.
What Type Of Technology Do You Use?
Technology advances quickly, and it’s important to know if your IT company is keeping up with current trends and best practices in the industry. Ask them which tools and technologies they use to ensure your business remains secure and up-to-date. By staying on trend with technology you’ll stay ahead of the game when it comes to cyber attacks.
By asking these questions, you can be sure to hire an IT company with the expertise and experience necessary to meet your needs. Take the time to find the right partner for your business, and you’ll have a partner that will help make your organization successful for years to come.